77pud Privacy Policy – How We Handle Your Personal Data

1. Who We Are

This Privacy Policy applies to 77pud ("the Platform", "We", "Us", "Our"), the online casino and sportsbook operated at https://77pud.net. 77pud serves the Philippine market and primarily caters to Filipino players who are at least 18 years of age. When you register an account, use our services, or contact our support team, 77pud acts as the data controller responsible for the personal information you provide.

If you have questions about how 77pud handles your data, you can contact the data protection team directly at support@77pud.net. We aim to respond to all privacy-related enquiries within five business days.

2. Data We Collect

The categories of personal data that 77pud may collect about you include:

2.1 Identity and Registration Data

• Full legal name as shown on your government-issued identification
• Date of birth
• Nationality and country of residence
• Username chosen at registration
• Copy of valid government-issued photo ID (e.g., Philippine National ID, passport, driver's licence, SSS/GSIS ID, Postal ID)

2.2 Contact Data

• Email address
• Mobile number
• Residential or mailing address in the Philippines

2.3 Financial and Payment Data

• Payment method details (GCash number, Maya account reference, bank account name and number as applicable)
• Transaction history including deposits, withdrawals, bonuses, and adjustments
• Proof of payment method ownership where requested during KYC verification

2.4 Gaming Activity Data

• Bet history, game session logs, and wagering patterns
• Casino game results and outcomes associated with your account
• Sportsbook betting records including selected markets, odds, stake, and settlement
• Bonus usage and wagering requirement progress

2.5 Technical and Device Data

• IP address and geolocation data at login and during active sessions
• Device type, operating system, and browser version
• Session timestamps and duration
• Cookies and similar tracking technologies (see Section 10)

2.6 Communications Data

• Records of support conversations via live chat and email
• Responses to promotional communications where you have consented to receive them
• Feedback submitted through any 77pud survey or contact form

3. How We Collect Your Data

77pud collects your personal data through the following means:

• Directly from you when you register an account, complete identity verification, make a deposit or withdrawal, contact support, participate in a promotion, or use any interactive feature of the 77pud platform.
• Automatically through your use of the 77pud website and mobile experience via cookies, server logs, and analytics tools.
• From third parties including identity verification service providers, payment processors, fraud prevention agencies, and applicable regulatory bodies, where permitted by law and necessary for the purposes described in this policy.

4. Why We Use Your Data

77pud uses your personal data for the following purposes:

• Account management: Creating and maintaining your 77pud player account, processing your registration, and managing changes to account settings.
• Identity verification (KYC): Confirming your age, identity, and address as required by applicable gaming regulations and anti-money laundering obligations.
• Service delivery: Processing your bets, settling game outcomes, handling deposits and withdrawals, and providing the full range of 77pud services.
• Customer support: Responding to your enquiries, resolving disputes, and maintaining records of support interactions.
• Fraud prevention and security: Detecting and preventing fraudulent activity, money laundering, account takeovers, and any other behaviour that threatens the integrity of the 77pud platform or the safety of other players.
• Regulatory compliance: Meeting legal and regulatory obligations applicable to our gaming operations, including record-keeping, reporting, and cooperation with official investigations.
• Responsible gaming: Monitoring gaming patterns to identify potential problem gambling behaviour and making responsible gaming tools available to your account.
• Promotions and marketing: Sending you information about 77pud offers and promotions where you have given your consent to receive such communications. You can opt out at any time.
• Platform improvement: Analysing aggregated and anonymised usage data to improve the performance, usability, and content of the 77pud platform.

5. Legal Basis for Processing

77pud processes your personal data on the following legal bases as applicable:

• Contract performance: Processing is necessary to provide the 77pud services you have requested and to manage your player account in accordance with the Terms and Conditions.
• Legal obligation: Processing is required to comply with applicable laws including the Philippines' Anti-Money Laundering Act, Data Privacy Act, and gaming regulations.
• Legitimate interests: Processing is necessary to protect the security of the platform, prevent fraud, ensure fair play, and maintain accurate business records.
• Consent: Where you have given explicit consent, for example to receive marketing communications, 77pud relies on that consent as the lawful basis. Consent can be withdrawn at any time.

6. Sharing Your Data

77pud does not sell your personal data. We may share your information with the following categories of recipients only to the extent necessary for the purposes described in this policy:

• Identity verification providers: Third-party KYC and age verification services that confirm the identity information you provide at registration.
• Payment processors: GCash, Maya, GrabPay, Coins.ph, InstaPay, PESONet, BDO, BPI, UnionBank, Visa, and Mastercard processing partners who handle deposit and withdrawal transactions.
• Fraud and security services: Providers who assist in detecting and preventing fraudulent account activity or financial crime.
• Game software providers: Casino and sportsbook technology providers who supply the games and betting markets available at 77pud. Game providers receive only the data necessary to deliver and settle the game session.
• Regulatory and law enforcement bodies: Official bodies with a legal authority to require the disclosure of personal data, including tax authorities, anti-money laundering units, and gaming regulators.
• IT and infrastructure providers: Cloud hosting, database, and support technology providers who process data on behalf of 77pud under strict contractual data protection obligations.

7. International Data Transfers

Some of the third-party service providers used by 77pud may be located outside the Philippines. Where personal data is transferred internationally, 77pud ensures that appropriate safeguards are in place to protect your information to a standard equivalent to that required under Philippine law. These safeguards may include standard contractual clauses, data processing agreements, and assessments of the legal framework applicable in the recipient country.

Where an international transfer is required and you would like more information about the specific safeguards applied, please contact the 77pud data protection team at support@77pud.net.

8. Data Retention

77pud retains personal data for as long as necessary to fulfil the purposes for which it was collected, including any applicable legal, regulatory, or accounting requirements. As a general guide:

• Active accounts: Data is held for the duration of the account relationship and for a minimum of five years after account closure to meet anti-money laundering and regulatory obligations.
• Transaction records: Financial records including deposits, withdrawals, and bet history are retained for at least five years after each transaction.
• Support records: Communications with the 77pud support team are retained for a minimum of two years.
• Marketing consent records: Records of your consent or opt-out are retained for as long as they are relevant to the communication they relate to.
• Self-exclusion records: Retained for the duration of the exclusion period and beyond where required to prevent re-registration in breach of a self-exclusion arrangement.

When data is no longer required, it is securely deleted or anonymised so that it can no longer be associated with your identity.

9. Security of Your Data

77pud implements a layered approach to data security that includes the following measures:

• Encryption in transit: All data transmitted between your device and 77pud servers is encrypted using TLS (Transport Layer Security). Connections are enforced over HTTPS.
• Encryption at rest: Sensitive personal data including identity documents, financial records, and account credentials is encrypted in storage.
• Access controls: Access to systems holding personal data is restricted on a need-to-know basis. 77pud staff are granted only the minimum level of data access required for their specific role.
• Two-factor authentication: Account holders are encouraged to enable two-factor authentication (2FA) for their 77pud login. 2FA significantly reduces the risk of unauthorised account access even if login credentials are compromised.
• Regular security assessments: 77pud conducts regular internal and third-party assessments of platform security, including vulnerability testing and review of access logs.
• Incident response: 77pud maintains a data breach response procedure. In the event of a breach that is likely to pose a risk to your rights, you will be notified as required by applicable law.

While 77pud takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure: use a strong, unique password for 77pud, enable 2FA, and contact support@77pud.net immediately if you suspect your account has been accessed without your permission.

10. Cookies and Tracking Technologies

77pud uses cookies and similar technologies when you access our platform. Cookies are small text files placed on your device that help the platform function correctly, remember your preferences, and provide usage information to help us improve the experience for all players.

The types of cookies used by 77pud include:

• Strictly necessary cookies: Required for the platform to function. These include session management, login state, and security tokens. These cannot be disabled without breaking core functionality.
• Functional cookies: Remember your preferences such as language, display settings, and previously visited sections of the platform.
• Analytics cookies: Used to understand how players navigate and use 77pud so that we can improve performance and content. Data collected is aggregated and does not identify you personally.
• Marketing cookies: Used where you have consented to promotional communications, to understand which offers are relevant to your interests. You can withdraw consent for marketing cookies at any time.

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the 77pud platform. A detailed cookie notice may be presented to you at your first visit to the site.

11. Your Data Rights

As a 77pud player and a data subject under the Philippines Data Privacy Act and applicable regulations, you have the following rights in relation to your personal data:

To exercise any of these rights, send a written request to support@77pud.net with the subject line "Data Rights Request" and your registered 77pud email address. We will acknowledge your request within three business days and respond in full within 30 days. Some rights may be subject to identity verification before 77pud can process the request.

12. Minors

77pud does not knowingly collect personal data from individuals under the age of 18. Our services are strictly intended for adults. If 77pud discovers that an account was registered by or on behalf of a minor, the account will be closed immediately, any funds will be handled in accordance with applicable regulatory requirements, and the personal data will be deleted except where retention is required by law.

If you believe that a minor has registered a 77pud account, please contact us at support@77pud.net immediately.

13. Changes to This Privacy Policy

77pud may update this Privacy Policy from time to time to reflect changes in our data practices, regulatory requirements, or the services we provide. Where changes are material, registered players will be notified by email to their registered address and the updated policy will be published on this page with a revised effective date.

Continuing to use 77pud after a policy update takes effect constitutes your acceptance of the revised terms. If you do not agree with the updated Privacy Policy, you should stop using the platform and request account closure before the effective date of the revision.

14. Contact Us

For any questions, concerns, or requests related to your personal data and this Privacy Policy, please contact the 77pud data protection team: